School of Complementary Therapies -Policy

Policies & Procedures

Registration Fees
Registration fees are paid to hold the student’s place in the classroom. There are no refunds of registration fees once class has begun or materials received. Should the student decide to not take the program, course or workshop after paying registration fees, these monies may be applied as follows:
i) Register for the same program at a later date,
ii) Register for another program at the School of Complementary Therapies.

Deposits are non-refundable and do not apply to the balance of the registration fee. See #5. Refund Policy. An administration fee of $175 is applicable and acceptance is at the discretion of the instructor.
This credit is valid for one year from the date of initial registration. Should program, course, or workshop fees increase during the year, the student incurs additional costs.

Program Fees
The balance of payment for all courses, workshops or programs is to be paid on or before the week before class begins. Once the course has begun or the student has received materials there are no refunds.

Payment
All courses, workshops and/or programs are to be paid in full one week before class begins.

Missed Classes
If a student does not complete or has to withdraw from a program or course or workshop for any reason, there are no refunds. The student may apply to continue their studies no later than one year from the start of the initial Program. For this there is an administration fee of $175 and acceptance is at the discretion of the instructor. If there is an increase in fees, the student is liable for the increased costs upon return to their studies.
Should a student miss a class for any reason it is their responsibility to catch-up. Students are encouraged to liaise with each other and help out in these situations. Additional private tutoring is available at $100 an hour for a minimum time of 2 hours. The maximum time a student may miss in oneProgramis one weekend or combination of time that equals one weekend. Student may apply to their instructor for an extension. Extensions are given subject to instructor approval and the discretion of the Board of SCT. Without attendance as specified in the program an incomplete would be considered and the student is not able to take the examinations.

Extension Policy:
When a student requires extended time to complete a course of study they must contact Administration at SCT to apply for an extension. If an extension is granted there is an administration fee of $85 plus GST. This administration fee is payable upon approval of the extension.
The successful candidate for extension is granted a further six months from the end of their course of study to complete. ie: Jack took Holistic Foot Reflexology Training in November 2007. He has to complete the program requirements, including practicum and exams by November 2008. After applying for, receiving extension approval, and making the appropriate payment for an extension Jack would have until May 2010 to complete all requirements. If he is unable to complete all requirements for certification in that timeframe he has to take the course again to be able to certify.

Refund Policy
All deposits are non refundable. Should a student be unable to attend for any reason, and informs SCT before the course or program or workshop full payment deadline, the deposit may be applied to another course or program. A $55 administration fee is applied. After the full payment deadline there are no refunds for deposits.
There are no refunds of registration fees once class has begun or materials received.

Withdrawal Policy
Should a student wish to withdraw from a program or course or workshop the student must inform the instructor and SCT Head Office by writing. Should a student choose to withdraw from a course or program or workshop there are no refunds. See #1. Registration Fees, #2. Program Fees and #3.Payment.

Punctuality
All students are expected to be in class on time as a courtesy to the instructor and the other students. Students should advise the instructor if they know they will be late. Any missed instruction is the student’s responsibility to make up. Consistent lateness is considered a class disruption and may lead to dismissal from the program.

Code of Ethics
Students and graduates are required to honor the SCT Code of Ethics at all times.

Linens
Students are responsible for providing their own sheets, towels or linens for the massage part of the program. Should SCT have to provide linens the student incurs a $15 fee per use.

Examinations
Examination fees must be paid before the examinations. If a student fails either a practical or written examination, one re-take is allowed for a fee of $125. Should a student fail a second time, the instructor will advise whether the course should be re-taken or whether private instruction is appropriate. Private instruction is available at a cost of $100 per hour for a minimum of two hours.

No refunds are given for missed examinations.

Practicum
Times to complete clinical practicums are outlined in the course or programs. Extensions may be applied for and accepted with a $35 administration fee and are subject to instructor or SCT representative approval. The student is considered to be in default and the program or course considered incomplete should no extension be applied for.

Certificates
Certificates are issued to successful students upon satisfactory completion of all course or program requirements. Certificates may be collected from an SCT office subject to making an appointment (see #16. Drop Ins) or mailed to the student. It may take six weeks before certificates are issued.

Student Conduct
Students are required to show courtesy and respect to each other and their instructor. Gossiping and inappropriate behavior are not tolerated. Failure to show respect to fellow students and/or instructors in the classroom may lead to dismissal from class or the program.
Students are required to sign a disclaimer regarding the massage portion of any Program indicating their understanding of the classroom requirements.
During massage components of programs students are required to wear their SCT golf or tee shirt, which should be clean and neatly pressed.
Students may exchange email addresses and phone numbers and abide by privacy regulations and not extend this information to others. Students may not solicit other students or staff members of SCT to purchase items or join multi-level marketing companies. Cheating and/or plagiarism are grounds for instant dismissal. All dismissals are without refund.

Field Trips / Trade Shows / Community Events
Should students attend field trips, trade shows or community events during their training program they are required to behave in a professional manner and honor the code of ethics. As such students will be representing the School of Complementary Therapies and are therefore expected to behave appropriately. Students will be required to wear their SCT golf-shirt or tee shirt, which should be clean and neatly pressed.

Receipt
One receipt per person per course will be issued. In the event of a lost or misplaced receipt there is an administration fee of $25.

No "Drop ins"
SCT does not encourage students to “drop in”. Meetings with instructors or other representatives are by appointment only. Students need apply to their appropriate satellite for an appointment time. Availability to meet for appointments is subject to the individual SCT representative’s schedule.

Policies and procedures may be updated at SCT discretion to reflect changes in the CAM field and any appropriate changes in legislation. Should polices and procedures be changed during the student’s program the new policy and procedures replace the previous ones. It is up to the student and instructors to keep themselves apprised of any changes.

Please re-visit this page periodically as all updates to Policies and Procedures are posted here